3, Kostaki Pantelidi str., 2057 Nicosia, P.O.Box 25331, 1308 Nicosia, Cyprus, Tel.: +357 22459090, Fax: +357 22664910, Email: info@ibscyprus.com.cy

Communication systems for obtaining customer feedback

Duration: 3 hours

Description

Objectives
This seminar aims to inform organizations in Cyprus about the communication systems that must be in place in all levels and areas of the organization, in order to accept feedback from customers and route it to the respective units of the organization for decision making and strategy formulation.

Learning Outcomes
On successful completion of this seminar, participants will be able to:

  • Develop the skills to communicate one to one basis
  • Ease the communication process for maximum effectiveness